Shipping and
Return Policy

We will ship your flooring products to you within the following timeline:

In Quebec 3-5 business days
In Ontario 1-3 Business days
All other provinces 2-6 Business days
Within the US  
Continental US Please Contact Us

When you place an order you’ll receive a tracking code. You may log in at any time to track your shipment. If you have any questions please contact us at 1 855-939-WOOD (9663)

Store Opening Hours: Monday – Friday 8:00 am – 7:00 pm Saturday 8:00 am – 6:00 pm Sunday 11:00 am - 5:00 pm, Warehouse Hours (for pick up only): Monday – Friday 8:00 am - 5:00 pm Saturday – 8:00 am - 5:00 pm Sunday – Closed

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